Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 78 reviews)); "Good Pay but way to many hours" ((in 41 reviews)); "People on the team are great" ((in 34 reviews)); "Good work / life balance" ((in 30 reviews)); "Good bonus each year and work from home" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 41 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Work load is heavy and you will need to work more than 40 hours a week every week to keep up." ((in 11 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(677 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sentry has an employee rating of 3.8 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

677 reviews

2.0

Jun 5, 2023

Fast Training, then No Remorse

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of great internal resources to help keep you afloat while you work with customers upset at having to call their car insurance company.

Cons

There is no support from management or otherwise to keep morale up. Fast burn out.

Sentry Response

2y

Thank you for your review. Our Customer Service and Operations team is built on supporting one another and providing the training and resources to help our employees succeed. Every employee should have regular conversations with their manager to review their situation and get support where needed. This includes mapping out career paths to support future growth. We also ensure our associates get the time they need to enjoy a positive work/life balance. We offer a hybrid work model, where associates work from home on Mondays and Fridays, and provide generous paid time off. Elisha Williams – Chief Customer Services Ops Officer

3.0

May 13, 2023

Sr UW

Sr. underwriter

Recommend

CEO approval

Business Outlook

Pros

Upward mobility, especially if willing to move.

Cons

Pay increases can be based on HR, not the market or what makes sense.

5.0

Apr 28, 2023

Growing organization

Director

Recommend

CEO approval

Business Outlook

Pros

Great people and environment. A very pleasant place to work.

Cons

Working towards becoming a large organization.

Sentry Response

3y

Thank you for providing feedback regarding your time at Sentry. Our company’s success is because of the hard work and dedication of our employees. That’s why we provide a welcoming atmosphere while offering great benefits, support, and amenities. Our team-first philosophy has allowed us to become one of the strongest and most financially secure mutual insurance companies in the U.S., currently listed at No. 650 on the Fortune 1000 list. Javier Sotelo – Senior Director of Talent

Viewing 355 - 357 of 677 Reviews

Jobs at Sentry

Auto Claims Appraiser

Auto Claims Appraiser

Software Developer (Hybrid Work Model)

Human Resources Specialist

Madison, WI

View job

Digital Media Specialist

Sentry

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Fast Training, then No Remorse

Sr UW

Growing organization

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