Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 85 reviews)); "Good Pay but way to many hours" ((in 46 reviews)); "People on the team are great" ((in 35 reviews)); "Good work / life balance" ((in 32 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "Training is poor." ((in 16 reviews)); "Managers have no idea what is going on in your territories." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

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Gender

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Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews

5.0

Jul 1, 2020

Overall Wonderful Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sentry offers great benefits and additional incentives throughout the year to keep associates motivated. The management teams that I've worked for so far actually care about associate feedback and changes are usually implemented based on this feedback.

Cons

Some practices are a little outdated. For example, working remotely isn't a widely accepted option. Additionally, each department has its own set of rules and way of running things. For example, some things that may be posted on the company web page (Intranet) as company policy may not apply to your department because the department has the final call on most policies. This makes the transition to positions in other departments somewhat difficult. Finally, it would be nice if Sentry hired a more diverse workforce. Granted, Sentry is a top-rated company for hiring women, but you don't see a large representation of people of color.

Sentry Response

5y

Thank you for your comments. We strive to continually improve our practices by taking constructive feedback seriously. We also keep pushing ourselves and our company to be more inclusive. Sometimes our efforts are noticed. Sometimes they’re not. But that doesn’t mean we’ll stop working towards the goal of being a great place, including continually striving to become more diverse and inclusive. You also mentioned problems with accepting working from home. Since more than 95% of our associates currently work out of the office due to the COVID-19 pandemic, we’re all learning much more about the practice—and we aren’t rushing back into our buildings in the near future. Please talk to your manager or an HR representative for more clarification on long-term plans. Javier Sotelo – Director of Employment and Employee Relations

4.0

Jun 25, 2020

Good place to work with nice benafits.

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good compensation, friendly management.

Cons

Limited remote work opportunities are available.

Sentry Response

5y

Thanks for sharing your positive experience while working with us. As we’ve responded to COVID-19, the majority of our associates are working remotely. We understand that moving forward, remote work will continue to be a topic on many associates’ minds and is something we’ll continue to evaluate. Thanks again for taking the time to leave a review. –Jim Frank, Chief Information Officer

2.0

Jun 24, 2020

This was a work from home position.

Sales

Recommend

CEO approval

Business Outlook

Pros

It was nice to work from home.

Cons

Everything changed all the time, was hard to keep up.

Sentry Response

5y

Thank you for sharing your thoughts with us. I’m glad to hear you enjoyed working from home. We’re always looking for ways to encourage companywide communication and keep associates in work-from-home positions informed and connected, particularly through our intranet service. Your feedback is a good reminder that there’s always room to improve. Thank you again for your input. Javier Sotelo – Director of Employment and Employee Relations

Viewing 367 - 369 of 676 Reviews

Jobs at Sentry

Claims Representative Entry Level

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Medical Bill Reviewer I

Software Developer (Hybrid Work Model)

Digital Media Specialist

Auto Claims Appraiser

Sentry

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Overall Wonderful Employer

Good place to work with nice benafits.

This was a work from home position.

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