Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 39 reviews)); "Good work / life balance" ((in 28 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 18 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

1.0

Apr 15, 2018

Frauds

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They're not closed down yet.

Cons

Everything that is under the Sun.

Sentry Response

8y

Thank you for sharing your feedback. Our organization works with honesty and integrity—our associates have been proudly helping our customers protect their businesses for more than 100 years. Javier Sotelo – Director HR

3.0

Apr 10, 2018

Claims Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, decent pay, fun coworkers, strong promotional opportunities

Cons

Overworked and understaffed. You almost have to work overtime every week unless you want to fall behind on all of your work. Management always slapping you on the hand for silly things but not acknowledging good things everyone does.

Sentry Response

8y

Thank you for taking the time to leave a review. I’m happy you enjoyed competitive pay and benefits, advancement opportunities, and your coworkers. I’m sorry to hear about problems with workload. We recognize claims demands can be irregular, so we consistently monitor staffing levels to take a best approach towards preventing this issue. We also have opportunities in place for managers to recognize their associate’s hard work by offering incentives like bonuses and salary increases. Thank you again for your feedback—we’ll take it into consideration for process improvements. Michele Dufresne – VP Chief Claims Officer

2.0

Mar 21, 2018

Claims representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company. Good benefits. Sentry bonus. 8% company match 401k

Cons

Work load is unmanagable. No time to take breaks, lunch, go to the restroom. High stress. High volume. No compassion for the massive workload.

Sentry Response

8y

Thank you for sharing your feedback—I’m glad you like Sentry’s culture and benefits. I’m sorry to hear about your workload concerns. The claims profession can experience irregular workloads so we’re continually working to implement process improvements and monitor staffing levels. We care about our associates’ wellbeing, both inside and outside of work, so I encourage you to reach out to your supervisor or HR representative with your concerns. Michele Dufresne – VP Chief Claims Officer

Viewing 442 - 444 of 676 Reviews

Jobs at Sentry

Digital Media Specialist

Stevens Point, WI

View job

Business Product Analyst-Personal Lines

Auto Claims Appraiser

Auto Claims Appraiser

Software Developer (Hybrid Work Model)

Sentry

Sentry reviews

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Frauds

Claims Rep

Claims representative

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