Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 81 reviews)); "Good Pay but way to many hours" ((in 44 reviews)); "People on the team are great" ((in 32 reviews)); "Good work / life balance" ((in 28 reviews)); "401k match 6%." ((in 20 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 41 reviews)); "Training is poor." ((in 17 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "High work load having people work 50 hrs/ week." ((in 9 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(677 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sentry has an employee rating of 3.8 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

677 reviews

5.0

May 17, 2021

Great company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay and compensation are great

Cons

Flexibility, short breaks are about i!

Sentry Response

5y

It’s always great to hear from happy associates. I’m glad you’re enjoying working with us. I’m not sure what position you’re in, but depending on your role, you may be able to talk with your manager about options for more flexibility. Thanks for sharing a review. Javier Sotelo – Director of Employment and Employee Relations

1.0

May 15, 2021

Great company!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay Great benefits Great company

Cons

Call volume Not a lot positions to move to

Sentry Response

5y

Thank you for your review. Based on your comments, it sounds like you enjoyed our time at Sentry overall. I’m happy to see your Pros and acknowledge your Cons—we encourage all our associates to talk with their managers about any concerns they’re having with workload and discuss career growth opportunities. Thank you for sharing your feedback with us. Elisha Robinson – Chief Customer Service Operations Officer

1.0

May 13, 2021

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Pay and paid time off

Cons

Work load, management, work life balance

Sentry Response

5y

While it’s good to know you’re happy with your pay and vacation time, I’m sorry to hear about the challenges you’re experiencing. Claims workloads can fluctuate and have been more difficult to predict as pandemic mandates and other guidance and protocols continue to shift. We’re actively recruiting additional claims representatives to accommodate the increased volume we’re experiencing. Work-life balance is very important to us at Sentry and we strive to have manageable workloads. If you’re feeling overwhelmed, please work with your manager and HR representative to ensure you’re taking advantage of the resources available. Michele Dufresne – Chief Claims Officer

Viewing 445 - 447 of 677 Reviews

Jobs at Sentry

Customer Service Supv

Customer Service Supv

Customer Service Supv

Customer Service Supv

Customer Service Supv

Sentry

Sentry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company!

Great company!

Claims representative

Jobs at Sentry

Sentry reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Sentry reviews FAQs

Jobs at Sentry