Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
2.0
Aug 8, 2017

claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits/ 401k match / PTO earned starting day one./ Co-workers are friendly and willing to help out.

Cons

Work load is heavy and you will need to work more than 40 hours a week every week to keep up.

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Sentry Response
8y
Thank you for your feedback and recognition of our efforts to provide our associates with a competitive benefits package, along with a rewarding and friendly work environment. Workloads can be challenging in the claims profession. Our claims leadership is working on several initiatives, which include better technology and process improvements to address workload challenges. Thanks for sharing your experience. We are always striving to improve, so we genuinely appreciate your feedback. Michele Dufresne – VP Chief Claims Officer
1.0
May 29, 2017

IT department is amazingly inefficient

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company pays pretty well for the area, and it's possible to maintain your position without doing too much work.

Cons

The data services IT department is astonishingly inefficient and wasteful. A response to another review, the company stated proudly that Sentry has the largest IT organization in central Wisconsin. I'm sure that's true, and that's exactly the problem. Sentry has thousands of people doing work that could be accomplished by about 150 skilled developers and database admins. That's not to say they don't have skilled developers--they do, but the project managers and directors tend to be incompetent and there are rarely sufficient requirements passed to developers. My department hilariously tried to implement a half-agile methodology. We had scrum meetings every other day, no sprint review, but a "sprint planning" where the project manager simply told us what we were doing the rest of the month-long sprint. The "sprints" often ended up being useless since the project manager was unable to address logistical issues by the time it ended. As a result, for months at a time I did practically nothing at work. No one really cared, because the sprints were so unproductive anyway that I blended in. I could go on for hours about this, but suffice to say, the Sentry IT department is one you want to avoid if you are interested in gaining skills for your career. If only I could get this portion of my life back...

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Sentry Response
9y
Thank you for taking the time to share your feedback. At Sentry, we’re proud of the investments we’ve made in data capabilities and we appreciate the skilled developers within Data Services who’ve helped to deliver on these capabilities. We’re currently working on initiatives across all of IT to become more consistent in our implementation of agile techniques and methodology. We view the continued adoption and maturity of agile principles as key to becoming even more efficient in our delivery of IT services and capabilities. Thank you again for your feedback on these items. Jim Frank VP – Information Technology
4.0
May 14, 2017

Software Developer

Recommend
CEO approval
Business Outlook

Pros

Job security. Good management. Good pay

Cons

Personally I think insurance is boring.

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Sentry Response
9y
Thank you for taking the time to provide your feedback. I agree that we have a great group of managers here at Sentry that works closely with their teams to balance workloads and provide opportunity to associates. Although insurance may not always seem like the most interesting topic, we strive to provide associates the ability to innovate and use technology to improve people's daily lives. That’s why we constantly monitor and evaluate the latest technologies to ensure our associates have access to innovative tools. Thanks again for sharing your experience. We’re always striving to improve, so we sincerely appreciate the feedback. Kevin Schmidt – Director IT Personal Lines
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Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.