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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      4.0
      May 11, 2016

      Business Products Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that cares about their employees. Good benefits. Potential for high income.

      Cons

      Selling a "cadillac" policy to niche markets. Very tough to put companies into Sentry's niche.

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide your feedback and for recommending us as a great company to work for. At Sentry, we’re committed to providing all of our associates with a rewarding and challenging work environment as well as opportunities for ongoing professional development and growth, industry-leading benefits and competitive compensation. Specific to sales, our approach allows our sales producers the opportunity to excel and achieve outstanding incentives and recognition each year. We know the value of investing in our sales team and are always looking for ways to refine and improve our processes and provide more tools and support. Thank you for your service to our policyholders during your time with us and for the vital role you played in our organization’s success. And thanks again for your comments. John Hyland Vice President
      1.0
      May 8, 2016

      Disappointing Outlook

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Onsite managers are supportive and try to make work enjoyable. Flex time is available.

      Cons

      Upper management is disconnected. No inline promotional opportunities. Saturdays are now required work days with no regard to prior ongoing commitments and no corresponding salary adjustments.

      avatar
      Sentry Response
      10y
      Thank you for your feedback. Our management team is dedicated to providing an environment that’s not only productive, but also supportive, flexible, and enjoyable—we’re pleased you find this to be true. Our customers’ service needs continue to evolve—this means being available and ready to help them during times that have traditionally been non-business hours. To accommodate this, we’ve made adjustments to our scheduling, on a rotational basis. We feel we can deliver on our promise of exceptional service to our customers while still maintaining the flexibility our associates appreciate. Regarding inline promotions, our local claims management continuously assesses the need and opportunity for promotions within their teams. We encourage you to have a follow-up conversation with your manager on future development opportunities. We take all feedback seriously and appreciate you taking the time to provide your comments. Mark Trautschold SVP- Chief Claims Officer
      1.0
      May 2, 2016

      Was bad, getting worse

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, company car, 6% match, home office, flexible schedule.

      Cons

      Really disconnected from how the world of insurance (and sales) really operates and doesn't care. No concern at all if they're competitive. May be fine for Sentry, but not okay for my long term financial outlook. Required to be specialist in 4 major areas. Commercial insurance is not really all that different than other products but yet they charge significantly more. 401k is a cheap facsimile of other major carriers. Group benefits are significantly less desirable than other major competitors. Life insurance portfolio is ridiculous and about 30-40% more than competition. All positive reviews are from new employees (pretty sure that 2.9 star average would go WAY down if you took out all the reviews made in the first 6 months of employment!), people in Stevens Point, WI, or individuals who need to validate for themselves why they're still working here. Company is located in Stevens Point, WI and thats about 90% of the issue. What kind of real talent can you attract to live in Stevens Point, WI?!! This place is fine to get licensed and to learn a little bit about the industry, then it's time to get the heck out and find a real insurance sales job. Save yourself some time and grief and just avoid them altogether.

      avatar
      Sentry Response
      10y
      We appreciate your feedback and take the input of our current and former associates seriously. At Sentry, our salesforce plays a critical role in our organization—one we don’t take lightly. As a sales associate at Sentry, you’re not just selling a product, you’re providing industry-leading service and expertise—that’s what sets us apart from our competition. We understand that this can be challenging, and we encourage you to reach out to your division manager, sales director, or me directly to discuss additional training opportunities or provide deeper insight into your situation. Regarding our location and associate population, we’re proud of our Midwestern roots, our home office in Stevens Point, and all of the extremely talented associates we have in Stevens Point, as well as those working in our 15 field offices throughout the country. No matter your physical location, we promote and support an open, collaborative, positive culture, and want to help you—and all of our associates—succeed. Thanks again for your comments. John Hyland Vice President
      Viewing 511 - 513 of 676 Reviews
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      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.