Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 39 reviews)); "Good work / life balance" ((in 35 reviews)); "People on the team are great" ((in 35 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 45 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "High work load having people work 50 hrs/ week." ((in 11 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

4.0

Jun 22, 2018

good, better, sentry

Cr senior

Recommend

CEO approval

Business Outlook

Pros

pay, benefits, 8% 401k match, allows some to work from home, willingness to improve

Cons

claims are claims, job isnt for everyone

Sentry Response

7y

Thank you for submitting this review. I’m glad you’re enjoying being a part of the Sentry claims team. In particular, I appreciate your positive feedback regarding our openness to suggestions for improvement. We work hard to foster a culture of open communication at Sentry, and it means a lot knowing our associates feel comfortable sharing their thoughts. With that in mind, I encourage you to meet with your manager if you notice any areas where we could improve. Thank you again for taking the time to share your thoughts with us. Michele Dufresne – Chief Claims Officer

4.0

Jun 9, 2018

Never thought I’d work in Insurance, but I love my job!

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

Love my coworkers Lots of training provided by Sentry They want you to succeed and move up within the company

Cons

Pressure to hit metrics At times the workload can be daunting

Sentry Response

8y

I’m pleased you’re enjoying your position at Sentry. It’s great to see you mention the training we provide. We want to help our associates achieve their professional development goals. I understand claims positions can be demanding at times—that’s why we’re always monitoring staffing levels and work load. Please don’t hesitate to reach out to your supervisor if your work load is difficult to manage for extended time periods. Thank you for taking the time to share your feedback with us. Michele Dufresne – VP Chief Claims Officer

4.0

May 21, 2018

Culture change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Respect of management, flexibility, better training program, great leadership of Brad Pomp, passion for customer service, team concept, stable work.

Cons

Not all departments in Longwood communicate between themselves or to Divisions, family insurance coverage is way to expensive, some people with the company for a long time do not give internal service, too many family members being hired, high turnover in Longwood office.

Sentry Response

8y

Thank you for leaving a review for us. We appreciate your feedback, but based on the information you provided, we aren’t sure your review was intended for Sentry Insurance. We currently don’t have an office in Longwood and no employees by the name you mentioned in your review. However, if you were an employee at Sentry Insurance, we appreciate you taking the time to share your feedback with us. Javier Sotelo – Director HR

Viewing 541 - 543 of 676 Reviews

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good, better, sentry

Never thought I’d work in Insurance, but I love my job!

Culture change

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