Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 42 reviews)); "Good work / life balance" ((in 33 reviews)); "People on the team are great" ((in 32 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 27 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

3.0

May 29, 2024

Claim Adjuster II

Claims adjuster ii

Recommend

CEO approval

Business Outlook

Pros

You learn a lot and they care about your opinion

Cons

Not enough claim reps to handle the work load.

Sentry Response

1y

Thank you for your feedback. I’m glad to see you’re getting the training you need and are engaged in your role. In terms of workload, we’re always looking for ways to enhance our processes while continuing to provide excellent service to our customers. I’m happy to further discuss your situation. Jim Frank – Chief Claims and Information Technology Officer

5.0

May 19, 2024

Management Listens, Opportunities for Growth and Continued Learning

Claims representative/specialist

Recommend

CEO approval

Business Outlook

Pros

Leadership listens and encourages individual growth professionally and personally. Leadership encourages feedback and is transparent. 8% 401k match is a plus

Cons

Claims can be hectic as with any carrier and may require extended working hours to ensure that your desk is properly managed.

Sentry Response

1y

We appreciate your feedback. Our Claims Representatives are the face of our company. It’s our promise to be there when our customers need us most, helping individuals during challenging times and providing them with support and guidance. We emphasize a positive a work/life balance, and we provide resources to help make that happen. I encourage you to speak with your manager on how to utilize them to best fit your needs. Javier Sotelo – Senior Director of Talent

2.0

May 10, 2024

What is work/life balance??

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Working from home 2 days a week.

Cons

There are so many. Micromanaged, no work life balance, you get rewarded for getting your workload done by getting others to do.

Sentry Response

1y

Thank you for your feedback. We pride ourselves in having a positive work/life balance for our employees. In part, we accomplish this through constructive conversations that lead to solutions. I encourage you to contact your manager to discuss ways to find more balance, including accessing the Sentry Work/Life Resources that are available to you. Javier Sotelo – Senior Director of Talent

Viewing 157 - 159 of 676 Reviews

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Claim Adjuster II

Management Listens, Opportunities for Growth and Continued Learning

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