Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
avatar

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
4.0
Dec 11, 2021

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Work life balance, Perks, Fortune 700, Bonuses

Cons

Crowded Not much room for growth Not as diverse Favoritism

avatar
Sentry Response
4y
Thank you for your feedback. I’m happy to see all the things you listed as pros, as those are all things we care about, too. I don’t know which area of Sentry you worked in, so I don’t have specific responses to your cons; however, we support and encourage career growth at Sentry. Many times, associates will seek advancement in different areas of the company. In regards to your comment about diversity, we continue to work to create an even more inclusive culture at Sentry, where differences are valued and diversity is embraced. Thank you again for your review. Javier Sotelo – Senior Director of Talent
1.0
Nov 13, 2021

Room for improvement

Recommend
CEO approval
Business Outlook

Pros

Majority of co-workers were hard working.

Cons

Management did not communicate or listen to employees. HR would always back management and not the employee. Not a good work environment.

avatar
Sentry Response
4y
Thank you for sharing your feedback. I agree the marketing department is full of hard-working, talented individuals and am pleased you enjoyed working with your colleagues. Cultivating a collaborative work environment is a priority for Sentry and for me, personally, so I take the concerns you raised seriously. As a team, we’re actively working on improving our processes. Further, we promote open communication through individual meetings with managers, regular team meetings, department updates, company surveys, and individual discussions. We welcome and encourage all team members’ feedback. Stephanie Smith – Chief Marketing Officer
3.0
Nov 12, 2021

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, pay is pretty okay

Cons

The calls were Back to back

avatar
Sentry Response
4y
Thank you for leaving us a review. I encourage you to share more details about the cons you listed with your manager. Our customer service group is our first point of contact for customers, and we recognize the amount of calls they receive. We’re actively working to increase bandwidth in our team to create a great work experience for associates like you and excellent customer service for our customers. We’d like to continue to discuss your concerns—please connect with your manager or directly with me to continue the conversation. Thanks again for sharing your feedback. Elisha Robinson – Chief Customer Service Operations Officer
Viewing 274 - 276 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.