Is Sephora a good company to work for as a Operations Associate?

Operations Associate professionals working at Sephora have rated their employer with 3.9 out of 5 stars in 97 Glassdoor reviews. This is a higher than average score with the overall rating of Sephora employees being 3.7 out of 5 stars. Search open Operations Associate Jobs at Sephora now and start preparing for your job interview by browsing frequently asked Operations Associate interview questions at Sephora .

Does Sephora pay Operations Associate employees well?

Operations Associate professionals rate their compensation and benefits at Sephora with 3.6 out of 5 stars based on 97 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Associate salaries at Sephora.

How happy are Operations Associate professionals working at Sephora?

56% of Operations Associate employees at Sephora would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Operations Associate professionals have also rated Sephora with a 3.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1881) , Sales Associate (347) , Cashier (328) , Color Consultant (277) , Manager (163) , Product Consultant (162) , Makeup Artist (144) , Skincare Consultant (141) , Licensed Beauty Advisor (137) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (96)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 502 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 419 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 342 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 342 reviews)); "The gratis is great and your coworkers are really nice" ((in 278 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Store management is poor and too friendly amongst themselves" ((in 682 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 603 reviews)); "There is no work life balance and all of my colleagues that I worked with have already left" ((in 347 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 310 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 256 reviews))

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Sephora Operations Associate reviews

3.9

56% would recommend to a friend

(97 total reviews)

Guillaume Motte

Not enough data to show CEO approval

47% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

3.1

Work/Life balance

Operations Associate employees have rated Sephora with 3.9 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Operations Associate professionals have a good working experience there. Sephora is rated in line with the average (within 1 standard deviation) by Operations Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

97 reviews

3.0

Oct 2, 2025

um okay

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Discount get to choose your schedule

Cons

Benefits suck hierarchy gossipy high school vibes

4.0

Jul 28, 2025

Good

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Good employee discount Growth mentality

Cons

Gets very crazy at times

2.0

Jul 27, 2025

Gratis was nice

Operations associate

Recommend

CEO approval

Business Outlook

Pros

- gratis/free product every month - pretty good employee discount & had periods of additional employee discounts through the year - I did appreciate that they recycle all “damages” unlike my previous employer which just trashed everything. - organizing, stocking, truck, etc were chill (I’m biased because my flavor of tism is being a perfectionist and love making things satisfyingly organized lol.

Cons

- laughable pay - nothing done about bullying from typical mean-girl-manager - unattainable store goals - zero career growth/development (if anything they tried to ensure the opposite) - literally got a 10¢ raise one year LOL

Viewing 19 - 21 of 97 Reviews

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Sephora Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

um okay

Good

Gratis was nice

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