Sephora reviews

3.7

65% would recommend to a friend

(9,628 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Aug 20, 2025

It’s retail

Recommend
CEO approval
Business Outlook

Pros

lots of perks and decent benefits, can be very fun, pays better than a lot of other retail jobs. free product especially if you’re full time.

Cons

not a lot of training anymore. SEPHORA seems to be moving away from artistry and spends a lot of time tracking metrics, giving us a goal for almost every single one. payroll has been cut almost in half since 2023 and seems to be tightening even more every year. we had the same amount of hours in our busy spring promotion as we did in January. services staff is losing a lot of training, and they’re taking away a lot of our favorite brushes :( A lot of the tech they want us to use is unreliable or breaks often. Holiday season is a nightmare

3.0
Aug 20, 2025

A

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work life balance

Cons

Quite a lot of internal processes

Viewing 487 - 489 of 9,628 Reviews

Glassdoor has 12,248 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.