Sephora reviews

3.7

65% would recommend to a friend

(9,623 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Aug 18, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great benefits -Fantastic brand trainings -Office parties

Cons

-It's insanely rare for someone to be promoted/move up within the company. If you're stuck in your role don't expect a promotion within the next decade. -High turnover rate. -No efficient use of time. Maybe if people stopped spending half their day painting their nails and placing orders things would get done. A lot of the corporate employees seem to forget that they're at work and not at the spa. -No more WFH. A few slackers destroyed this privilege so now the entire team must suffer. -Lots of office politics. If you're in a department that is deemed 'below' another don't expect to get a hello or even a smile. -Odd practices...everyone on the marketing team has zero experience in makeup application. The entire call center is makeup certified...yet they never utilize the artists/hair stylists. Rather they take looks on themselves which is always a trainwreck. -Dated practices. They still use a community fourm board...and have little to nothing on their vine account. -Salaries are measly. We get an end of the year bonus...but I'd forego that for a $2-3 pay increase any day.

3.0
Aug 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The gratis was great! There are many great positive attitude employees to work with that are passionate about doing great work.

Cons

The passive aggressive approach for getting employees to comply is exhausting. There are always signs posted to all employees even when only one or two employees are not following the rules. You are not given much positive feedback or acknowledged for trying to do things in a better way.

Viewing 9271 - 9273 of 9,623 Reviews

Glassdoor has 12,242 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.