Is Sephora a good company to work for?

Sephora has an overall rating of 3.7 out of 5, based on over 12,232 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Sephora to a friend and 56% have a positive outlook for the business. The best reviews about Sephora have been left by employees working as Intern , Color Expert (Makeup Consultant) and Sales Representative .

Does Sephora pay their employees well?

According to anonymously submitted Glassdoor reviews, Sephora employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sephora. This rating has been stable over the past 12 months.

How satisfied are employees working at Sephora?

65% of Sephora employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sephora 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1872) , Sales Associate (347) , Cashier (327) , Color Consultant (277) , Manager (163) , Product Consultant (162) , Makeup Artist (145) , Skincare Consultant (141) , Licensed Beauty Advisor (136) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (96)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 495 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 426 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 362 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 335 reviews)); "The gratis is great and your coworkers are really nice" ((in 275 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Poor management and very bad at communicating" ((in 667 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 604 reviews)); "There is no work life balance and all of my colleagues that I worked with have already left" ((in 357 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 304 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 255 reviews))

What are employees saying about Sephora layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sephora layoffs and their outlook for job security at Sephora in 2026.

What are the top reviewed Sephora locations?

San Francisco , New York , Los Angeles , Chicago , Houston , Boston , Atlanta , Las Vegas , Seattle , Dallas , San Diego , Miami , Orlando , Washington , Austin , Denver , Salt Lake City , Charlotte , San Antonio , Philadelphia , Brooklyn , San Jose , Pittsburgh , Costa Mesa , Nashville , Tampa , Columbus , Indianapolis , Belcamp , Scottsdale

Sephora reviews

3.7

65% would recommend to a friend

(9,616 total reviews)

Guillaume Motte

81% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,616 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

1.0

Jan 23, 2023

Toxic culture, incompetent tech, and full on politics

Senior product manager technical products

Recommend

CEO approval

Business Outlook

Pros

No meetings on friday and its a great place as a last career job.

Cons

Bad tech teams. Most of the tech folks are incompetent. Good folks leave quickly and bad stay. Too much politics. For everything you need approval. The leadership make most of the decisions, the rest of the folks just try to lobby against each other to keep their jobs and project. This leads to a very toxic work culture. The ones who are favored by leadership get all good projects, rest are just paper pusher. Most of the leaders have no relevant experience. They are there because they stayed (could not find job outside).

5.0

Jun 3, 2021

Career Development, Fun Coworkers, You Need to Be Solutions Oriented and Organized or This Job Isn't For You!

Operations lead

Recommend

CEO approval

Business Outlook

Pros

The management really want you to thrive and so they have development conversations that help you understand what you need to do to get to where you want to go. I was lucky enough that I had such supportive leaders that invested in me, and colleagues that truly want to see us all succeed. If you have the positive and can-do attitude, with a strong set of problem solving skills, this job although stressful, was extremely rewarding. I felt valued and listened to and my team made it so worthwhile to work in retail.

Cons

Office politics, tend to be overworked, workload is larger than allocated time for completion

5.0

Apr 27, 2020

Inclusive Community

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Sephora is a great company in that it strives to be a voice for those under-represented in our community. It aims to provide an inclusive culture and genuinely focuses on policies and programs that benefit the consumer. The corporate level of Sephora offers access to a lot of exclusive events and "in-communities" that promote diversity in the workplace. Sephora provides health, dental and vision benefits along with other "perks" that occur throughout the year. My team is especially hard-working and are always striving to push the envelope to improve company performance. Jean Andre is the best! Hilarious and honest.

Cons

Some of the departments/teams at the corporate level are undervalued compared to the rest of the corporate office. The majority of mid-level employees (hourly) are underpaid compared to the upper echelons in other departments. From what I've seen personally, the hourly employees are the ones putting in the most work to keep the company running but don't get afforded the luxury to participate in company "Summer Fridays" and other "perks" provided throughout the year. Similar entry-level positions in different areas of the company pay significantly better for the same or less amount of work. Sephora provides an annual continuing education program but there are limited spaces available. What spaces that are available are "sold out" within the same day. From within my own team, the opportunities for promotion and growth seem limited. I can't speak for other departments.

Viewing 124 - 126 of 9,616 Reviews

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Toxic culture, incompetent tech, and full on politics

Career Development, Fun Coworkers, You Need to Be Solutions Oriented and Organized or This Job Isn't For You!

Inclusive Community

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