-I never had a full team for longer than two months during my two years of employment here. This was due to bad hire after bad hire from upper management who refused to take into account the needs of my community and hired based on what they thought was best rather than what was recommended to her by the on-site team.
-False HR claims were brought against me by a leasing consultant which made working there miserable. The HR investigation was more accusatory rather than factual and when I reported to them that I did not feel comfortable in my work environment due to these false claims I was brushed off. I had never received any communication that their may be an issue with another employee and I was never even given a verbal warning. Just one interview with HR via phone and then a write up to follow two months later from HR and upper management who I had not seen or spoke to in at least 4-6 months. The only time she ever attempted to speak to me was in a negative manor (Reasons such as they fired another team member, my write up, that my manager had unexpectedly gone out on leave, etc).
-They have company wide policies for almost every occurrence which would be fantastic but when you act according to these policies you receive rude emails from a corporate team members or upper management telling you what you did was wrong (Even though the steps you followed were clearly written out in the operation manual)
-They take “the customer is always right” to a extreme. During my time at my community, a resident attempted to assault me and they allowed this man to live on site (where I also lived) for three more months after this incident. This man also vandalized my vehicle and when reported to upper management they asked for photos of the vandalism and never followed up.
Another resident would constantly harass me and my staff and at one point threw a garage remote at my leasing consultant and then when we requested to send him a 60 day notice to move out, we were told we were not allowed to. I do not believe Sequoia had the safety of my team in mind but rather the satisfaction of resident no matter the cost. These are only two instances.. probably the most severe, but there were more.
