Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Service Coordination?

72% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "Work from home, good pay & bonuses" ((in 10 reviews)); "Coworkers and supervisor were amazing" ((in 4 reviews)); "Case managers and supervisors are supportive of the people they serve." ((in 4 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Unrealistic expectations, upper management seems disconnected from CCS experience or doesn’t really care about employee concerns versus corporate profit" ((in 5 reviews)); "Management and administration do not understand the job and do not provide the support needed to complete the job." ((in 4 reviews)); "My caseload changed DAILY during my first month which was difficult as a new case manager." ((in 3 reviews))

What are the top reviewed Service Coordination locations?

Baltimore , Frederick , Owings Mills , Catonsville , Columbia , Pikesville , Hagerstown , Chevy Chase , Rockville , Washington , Perry Hall , Sykesville , Leonardtown , Germantown , Kissimmee , Green Haven

Service Coordination reviews

3.6

72% would recommend to a friend

(130 total reviews)

John Dumas

80% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (130 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Service Coordination has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

130 reviews

3.0

Jan 3, 2023

Good place to start and gain experience

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

A good place to start and gain experience. The pay structure seems good at first glance. High expectations (Laziness should not be rewarded) Nice CEO.

Cons

1. You'll be thrown to the wolves on day one. (You'll gain experience that way) 2. Favoritism is the order of the day. (Play the game and win the price) 3. At a second glance, the pay structure is deeply affected by favoritism. You can be at the same pay rate as your colleague but the supervisor may give you a 2 rating and give her preferred staff a 3-4. That's a difference of nearly $3000 each quarter. So you may both start at $50k but the other may make $62k at the end of the year. (Nice isn't it?) 3. WOMEN, WOMEN, WOMEN! (Need I say more?) 4. This is a corporation disguising itself as a non-profit.

Service Coordination Response

3y

Thank you for sharing your experience. We value all our Team Members, past and present, and thank you for taking the time to comment. We are an organization committed to cultivating an inspiring and welcoming environment. Our person-centered philosophy applies not only to our external partnerships but also to our internal Team Member relationships. SCI is an Equal Opportunity Employer (EOE), and our operations and performance review process follow the standards of an organization aligned with equity. We stand by the integrity of our review process, which is performance-based. One of our core values focuses on driving solutions; We drive solutions, persistently seek opportunities, overcome obstacles, and navigate systems masterfully to make possibilities a reality for the people we serve in our community. As a solution-based organization, all feedback is reviewed and received as an opportunity to improve the organization. We also take all matters that do not align with the values of our organization seriously. Please do not hesitate to contact us directly. We wish you all the best in your future endeavors!

5.0

Nov 25, 2022

Great Organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I'm impressed with leadership and there are great opportunities for advancement here. Supervisor positions are filled by internal case managers. This company does great work in the community

Cons

Fast growing company with lots of opportunities

5.0

Nov 11, 2022

Awesome Place to Work

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

Service Coordination provides all staff with the flexibility to have a work life balance. While also working with individuals who live in the same communities that you serve.

Cons

The paperwork can be time consuming, but if you are organized then it becomes manageable.

Viewing 67 - 69 of 130 Reviews

Jobs at Service Coordination

Case Manager (Service Coordinator)

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Service Coordinator)