Service Express reviews

3.4

57% would recommend to a friend

(437 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

437 reviews
5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, great culture that is mostly contributed to be good employees

Cons

Seems disorganized at times, confusing direction from leadership

3.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you work with are going to be the best part of the job. You will form extremely close friendships through the ups and downs of sales. The sales leaders are caring people who genuinely want to help you grow and help you in other departments of your life. The culture is very, very fun. The training here is awesome and you will use the skills you’ve learned here at many jobs. They are generous with their ramp up period and don’t punish you if you aren’t hitting your numbers. They are patient and really work with you.

Cons

The salary here is not viable if you live in Denver, yet you can’t even get a second job with the schedule (8-5 AKA 45 hours). When broken up hourly, you will be making around $20 an hour here or $23 if you hit commission. My friends at cafes make more than me with a lot less stress. The schedule is horrid and monotonous, there’s a lot of wasted time during the day. Benefits aren’t great. Be prepared to make around 200 dials a day! I’m not sure if it’s because most SDRs are young, but sometimes it feels like you’re in a classroom and the leaders are your teachers. Seating charts, games, it all feels a little immature for grown adults. Layoffs, huge push for numbers, they even stopped paying for happy hours. Not sure about the financial health of this place. Great performers leaving because there’s no clear path to promotion.

3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

They encourage growth in their employees both at home and at work. They have decent benefits that they've continued to maintain during the course of my employment. Most employees are happy to assist you regardless of position in the company. Good culture.

Cons

Company core values are smoke and mirrors. The company claims to stick to its core values but does not stick to them despite drilling them into your head every week at the start of every meeting. Poor compensation for on call, and constant harassment if you get any overtime.

Viewing 166 - 168 of 437 Reviews

Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.