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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (437 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      437 reviews
      5.0
      Sep 4, 2023

      Good place

      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good to place to grow as a sales person!

      Cons

      It’s a hard role to be in. Sometimes that isn’t addressed by management enough.

      5.0
      Sep 1, 2023

      A great place to work

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Limitless career building opportunities Great culture - Service Express isn’t just a “place to work” and never has been Coworkers share a common goal - Taking care of our customers and advancing our careers Management genuinely cares. This doesn’t mean everything is handed to you on a silver platter, but it does mean that they will listen and move obstacles for you

      Cons

      Too many departments and positions that don’t make an impact to our customers Slow to be transparent when the news is negative

      1.0
      Aug 31, 2023

      Run

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the colleagues I worked with were fantastic, very smart and very caring both for their job and the people around them.

      Cons

      Where do I begin...they purchased BlueChip without understanding the core business (???) and are currently clearing house. They don't care for the business so the UK division is in a nosedive. They don't care if it dies - i'd be terrified if I was a customer and I knew even 5% of what was happening within Service Express. The UK management have been good in my experience, they're just beholden to those in the US. The US leadership is possibly the worst leadership i've ever seen. Complete lack of budget (and assigned horribly), no direction, restructures whenever the wind changes direction, firing very experienced staff, lies from the CPO, constant crap about reaching the 500m mark which is not exactly an encouraging message for 99.9% of the business. If Service Express goes out of business, I won't be very surprised.

      Viewing 187 - 189 of 437 Reviews
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      ReviewsService Express reviews

      Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.