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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (437 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      437 reviews
      4.0
      Jun 30, 2022

      A long term career for those looking

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Service Express exceeds when it comes to caring for their employees mentally, professionally and financially.

      Cons

      Sales is sales and sometimes there are a lot of organizational changes you cannot prevent, but please stop hiring those who do not exude the cultural traits of what Service Express stands for. It will only contaminate the culture for offices outside of Grand Rapids (HQ).

      4.0
      Jun 28, 2022

      Great Company

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has a very positive future and outlook, great staff at all levels. Support channels were well above average. Training was very informative and not over bearing, the coaching staff was excellent. Company perks are well above avg. Takes team building to another level

      Cons

      Not all territories are the same, yet regardless your Quota is the same. The potential of a top 10 or 20 US City is very much different vs. smaller territories. That was the only frustration I had while employed. Theres always something at any place, but nothing that would keep me from wanting to go back if the opportunity presented itself.

      3.0
      Jun 23, 2022

      Underpaying IT job

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of the props should go to the TA team for hiring great individuals to work alongside.

      Cons

      They are constantly brain-washing people into thinking this is the greatest company and job you will ever have. They make it seem like there is unlimited opportunity, but that is based on if you are part of their favorite group and if you got a good territory or AE to work with. You are highly under payed and they overcompensate heavily on "culture" to make you feel better for it. They claim to be transparent but they are constantly covering their own tracks for internal changes so they can meet large sales goals.

      Viewing 262 - 264 of 437 Reviews
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      ReviewsService Express reviews

      Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.