ServiceNow reviews

4.0

77% would recommend to a friend

(225 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

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225 reviews

Reviews about "Diversity & Inclusion"

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3.0
Jul 20, 2026

Not for the faint of heart

Recommend
CEO approval
Business Outlook

Pros

Stock options and a fast growing company with high ambitions.

Cons

No internal growth. Favoritism is rampant and the company has essentially become a Salesforce mini-me - which has resulted in an aggressive, ambitious and cut throat culture. Long gone is the “hungry & humble” culture started by Fred Luddy.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits if you are a full-time employee amazing people and individuals to work with

Cons

boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

Viewing 1 - 3 of 225 Reviews

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