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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,726 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Jun 25, 2021

      Best place to be!

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic product that is truly transforming the world. Happy customers that help pave the way for future product needs. Culture is second to none. Focus on diversity, inclusion and belonging, and general wellness of all employees. Company priorities are clear and actionable. Frequent check-ins from executives (All Hands).

      Cons

      Growing company going through the normal growing pains - org changes, new systems and processes being implemented, demanding work, etc.

      3.0
      Jun 10, 2021

      great products, people, long term growth, HR is the issue

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing products, new CEO is a strong leader with great vision and is building a strong team for a rapidly growing company. They generally make good hires and promote within the individual's org even though they make it difficult to make lateral moves.

      Cons

      HR. The previous CHRO had her pet project, DIBs, which is important, but it was her sole focus to the detriment of everything else. Currently no CHRO. They seem to lack the appropriate policies and best practices of most enterprise companies. HR enables and protects bad managers, leading people to leave the company because they are not being treated fairly. At the very least it's HRs job to protect the company, not management.

      5.0
      May 24, 2021

      Can't say enough good things

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I came from a company that said they "valued" culture and their employees and that was never the case. Since starting at ServiceNow they truly do put their employees first. Even as far as inclusion, and enablement/training, every facet you could think. They are dedicated to helping you become more successful and grow as an individual and also give you resources and ability to do so. The people are amazing and I'm excited for my career here.

      Cons

      Not even a true con, just excited to get back into the office!

      Viewing 304 - 306 of 5,726 Reviews
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      Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.