ServiceNow reviews

4.0

77% would recommend to a friend

(744 total reviews)
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Bill McDermott

88% approve of CEO

72% positive business outlook

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744 reviews

Reviews about "Compensation"

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2.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay and stock options.

Cons

(Omitting title and location to avoid any possibility of being identified. Listed location is fake.) Toxic and soul-crushing. Stressful and unpredictable hours. Work is often not technically interesting. It’s generally about appeasing the person in a convo with the most political weight. It’s not about problem solving. It’s toxic competition, especially between software engineering teams. It’s all political discourse. If you love cutthroat corporate politics, this is the place for you. If you care more about the people and the work, you will hate it. Extremely sexist. If you are a woman, do not work in engineering at this company. After working here, I 100% see why so many women leave tech. Years ago when I started, I just loved the challenge of the work. I thought as long as I worked hard, I would be ok. I though I might have to work a bit harder as a woman, but “I could handle it.” Thing is, it doesn’t work that way. It’s a no win situation. If you aren’t vocal enough, then you aren’t contributing enough to the direction. If you are professionally vocal, you are a threat. Men get away with wildly hostile behavior. I mean full on screaming. When they do this, they are passionate. I’ve seen it so many times in different scenarios. When women raise a valid concern in a professional way, “they’re causing trouble.” There are frequent reorgs. Every single time, I start at square -5 and my peers start at square 10. Over time, I earn respect, than a reorg happens and I start back all over again. Past accomplishments don’t matter. There’s so much political competition among middle/upper management that leaders undermine other groups to gain more resources. Leaders don’t trust the judgment of their predecessors or peers, so you always have to re-earn their trust. It also causes project ownership chaos because leadership failed to take it into consideration over the many reorgs. You can’t trust what leadership says. They tell you whatever story frames the parts they can’t hide in the best light.

5.0
Jun 4, 2023

Great place

Recommend
CEO approval
Business Outlook

Pros

Good leadership. Growing company. Supportive culture.

Cons

New employees benefit by upscale salaries while more tenured people are behind.

2.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice office with a lot of snacks, wellness days, permissive time off, WLB depending on the team, NOW stock has been good.

Cons

- Dysfunctional organization that is disconnected and delusional. - You will be working with either outdated or proprietary technologies. - What you learn here will mostly be useless elsewhere. - Convoluted code and the platform architecture is a nightmare. It does not follow any principle and it lacks consistency. Software components are tightly coupled and extremely fragile. A code change in one place can cause an unpredictable failure elsewhere. - Instead of addressing the root cause, underlying issues are often solved by adding more processes which lead to more busy work of pressing buttons and bureaucracy. - Mediocre management that plays politics and deflect responsibilities. Most of them are "managers" but aren't leaders, they don't motivate and command respect. Cracking a whip is the same as leadership. - Senior management does nothing to address the Pulse survey feedbacks. The same feedbacks are repeated year after year. It's getting old. - Remote work has been productive but now everyone is required to return to the office to the sake of "collaboration." - It is really difficult to stay motivated when you are not learning anything valuable besides bad practices and what NOT to do.

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