ServiceNow reviews

Worst management, promotion criteria vary from team to team, no annual compensation review, more tickets you resolve, even more tickets get assigned to you. No planning on how to improve the resolution time for those who work slow. No proper criteria for Manager eligibility as a degree is not a must to be a manager.

The Employee Experience has talented engineers; but they are leaving the team because the new intermediate leadership team does not understand the culture of servicenow. If the new director does not like somebody, he leaves them hanging in balance for months and some employees left the team on their own and joined others teams within servicenow. The contract employees are not treated well and some contractors found their last day was Friday, when they showed up for work on Monday and found that badge did not work. The senior leadership seems to be completely oblivious to the lack of professionalism. Some engineers are staying only because they do not want to leave because of stock options even if the environment is toxic.