ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

*Accessible leadership with a great vision, strategy and action plan to get us to the next phase. *Purpose-driven, authentic and transparent culture focused on diversity, inclusion and belonging. *Performance-driven with clear metrics for success. *Empowerment to "own" your career. *Flexibility and work/life balance.

Cons

*Fast growth has created some organizational and operational complexity; sometimes hard to know who's doing what.

5.0
Jan 27, 2018

Treats people like people...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceNow values their employees and treats them like actual humans with reasonable working hours, extremely flexible scheduling, an unlimited vacation policy, and great benefits.

Cons

While most of the benefits are great, don't expect an employer match on the 401(k) plan.

Viewing 364 - 366 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.