ServiceNow reviews

Work life balance can be difficult. Some managers can overburden their SCs. Policies and processes not consistent for everyone.

ServiceNow is unorganized, and, ironically, the internal workflows and collaboration efforts are broken. Leadership struggles to prioritize initiatives or connect critical programs, which causes a lot of competing efforts and excessive work with limited resources. This is ever-present across the various sales operations teams, which causes us to underserve the sales org and our customers. Due to this, the culture breeds toxic behavior as people and teams compete with each other to prove they are more important.