ServiceNow reviews

4.1

81% would recommend to a friend

(5,687 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Stock price. This assumes you started 2-3 yrs ago AND got a nice allocation IC engineers who are all in the same miserable boat as you The infrastructure teams Some of the mid-level managers are great

Cons

Completely ruled by a small group of power-mad dictators who can have you executed on demand. If you are one of the select few they like, you can do no wrong. For the rest, its praying that you don't cross their radar. I imagine this is what it must have been like in Saddam's Iraq The dictators and their cronies think they are the best engineers in all areas. Its not uncommon for a design to change based on their *feelings* on how it should look. Their OPINION trumps all. I know a team who worked on an idea for 2 months only to have it shot down by a dictator in 2 minutes with "that is terrible idea" and no other explanation given As many reviews says, random firing are common and there is never a reason given. In fact, people only find out somebody is gone when they go to their desk and it's empty Turnover is terrible with entire teams quitting or getting fired all at once Long hours with no thought given to time zones or weekends

2.0
Apr 13, 2019

Unbridled cronyism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Platform based solution set. Strong customer base.

Cons

Current CEO has produced a "Lord of the Flies "work environment.

Viewing 40 - 42 of 5,687 Reviews

Glassdoor has 6,623 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.