Jan 27, 2026
ServiceNow reviews
77% would recommend to a friend
Bill McDermott
88% approve of CEO
72% positive business outlook
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77% would recommend to a friend
Bill McDermott
88% approve of CEO
72% positive business outlook
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Users say... "Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." "Good work life balance (depending on what part of the business you're in)" "Great people and a lot of learning" "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." "Good pay and stock options"
Users say... "cut throat and poor management." "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." "Poor middle management, they don’t know how to work with people with disabilities" "Long hours and often more work than can be accomplished with your bandwidth" "Recent restructuring and layoff has impact the whole QA department."