ServiceNow reviews

4.1

79% would recommend to a friend

(5,733 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Oct 6, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

Hybrid, 2 days in office Amazing culture WLB isn't terrible Very good place to start early career Pay is decent

Cons

I can't think of much

5.0
Oct 6, 2025

Continually challenging, and continually learning & growing!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Culture is incredible, with a clear set of values and expectations to live by - Continual opportunity to push yourself - Rewarding environment if you push yourself

Cons

- With the hyper growth, some duplication of effort and some challenges in communicating top priorities. Constant change

Viewing 487 - 489 of 5,733 Reviews

Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.