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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,763 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Jul 2, 2020

      Rocket ship

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great sales culture. New CEO making an impact. Product is great and applicable to many business problems.

      Cons

      Nothing noteworthy at this point

      4.0
      Jul 1, 2020

      Leading technology & lagging culture

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Industry-leading technology, constantly innovating, tremendous executive leadership. Unlimited opportunities for the sales organization and cross-selling into customers with a diverse platform to truly transform how work gets down across an enterprise. Company is dedicated to making customers successful and it shows.

      Cons

      Condescending and elitist attitude seems to have developed as the company has continued to grow. Middle management is hit or miss in terms of leadership and investing in the growth of employees.

      4.0
      Jul 1, 2020

      Fast Paced, Fast Thinkers and Rewarding

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open culture, great for developing and thriving if you enjoy a fast paced and changing environment. Support is available if you learn to ask. Especially when seeking mentors. An excellent opportunity to work with some very bright and forward thinking people

      Cons

      The pace of the organisation and the change that comes with this can be a bit disorientating if you are not prepared for this. Whilst the experience is rewarding, getting used to this experience can take some time for now starters to settle in.

      Viewing 4930 - 4932 of 5,763 Reviews
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      Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.