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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,756 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Apr 15, 2020

      Fantastic culture, exciting future, great leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People centric culture, inspirational Global CEO, strong leadership, flexible remote working, fantastic office in Staines, good benefits

      Cons

      Quite US focussed but no other cons

      5.0
      Apr 12, 2020

      Rocket ship of a company!

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture, people always willing to help, world class on-boarding, flexible hours.

      Cons

      Feels like you are forced to know too much in such a short period.

      5.0
      Apr 7, 2020

      Best Career Decision I Ever Made

      Program director
      Recommend
      CEO approval
      Business Outlook

      Pros

      A truly hungry and humble culture that values its people above all else. Seeing our CEO make a pledge that we would do no layoffs due to the COVID-19 downturn was inspiring, and a lesson in leadership. This is a company that knows it can and will change the world, and make the world of work, work better for people. And, it's people are so committed to doing so. I have never felt so proud or grateful to work for a company. Awesome product, kind people, unlimited vacation, and flexible workplace that truly works with employees to ensure they are happy, productive, and taken care of at all turns. Career opportunities abound internally for those who are self-directed and take responsibility for their own careers. I'm not sure what the lower Glass Door reviews were driven by previously - but there are no signs of trouble now. This is a company that has high accountability standards, which is a great thing.

      Cons

      The company is in a state of transition, moving from a successful company to a rocketship led by a new type of leadership. Some employees are comfortable with increased levels of infrastructure required to grow a business, and others are not. You sometimes find yourself working with people who are stuck in their ways, and end up swirling before they're ready to come along on the maturity journey.

      Viewing 4957 - 4959 of 5,756 Reviews
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      Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.