ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Platform teams are good. But don't join CLOUD INFRA teams. Decent salary but not at par with Amazon or Microsoft

Cons

Lot of favorism and bullying culture. Only sending his favorites onsite just to roam around other destinations instead of doing any actual work. Director favorites enjoying a lot of flexibility which are not applicable for others especially new joiners. They can come at any time (mostly post lunch), unlimited wfh, standups from home but for others if you are late for standups for even a min then you are ruining team culture. Micromanagement at its peak for new joiners. You can't complain of bad behavior/provoking attitude by his favorites who are not behaving like they own the company. I haven't seen any company where director spends more than 50% of his time gossiping in his room about stock and real estate. You can't survive in this team by doing only work or maintaining professional relationship. You need to constantly praise the director and do boot licking to be able to survive in his team. Hats off to this company for still keeping him. Any other company he would have been fired by now like he got fired in his previous organization.

4.0
Oct 16, 2019

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible working time

Cons

change in culture, more politics

Viewing 5047 - 5049 of 5,746 Reviews

Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.