ServiceNow reviews

4.0

77% would recommend to a friend

(744 total reviews)
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Bill McDermott

88% approve of CEO

72% positive business outlook

Reviews by job title

744 reviews

Reviews about "Compensation"

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1.0
Jan 5, 2026

The culture is fading fast

Recommend
CEO approval
Business Outlook

Pros

Strong technology Competitive pay Many great coworkers

Cons

The founder driven humble and customer focused culture is gone. Earlier it was about helping customers succeed, and do what it took to make the technology serve the needs of the customers. Bill is all about making bold statements to the stock market, and we are announcing a lot of products that isn’t ready nor providing the value promised to the customers. And we are now pushed to sell things to customers that they don’t need. Leadership is no longer open for feedback on problems or things not working. If you speak up, you will be next in line for the many silent layoffs.

3.0
Dec 23, 2025

Great remote job

Recommend
CEO approval
Business Outlook

Pros

Great pay, little work, culture is chill

Cons

Poor management and organization, not enough work to go around, it’s SaS

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