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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,734 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Jul 23, 2018

      Great company to be in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Good compensation and RSUs. * Great Work culture and perks. * Management is eager to listen to feedbacks.

      Cons

      There is pressure to grow too fast. Because of that we are seeing not so great hires. That is going to hurt us all. Also this means there are lots of new people grouped together who have not absorbed the culture and that results into a culture "fork".

      4.0
      Jul 19, 2018

      Life in the fast lane

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great platform, great people, perks and vision. The organisation has been massively refreshed since the appointment of John as CEO, and along with Pat Wadors the direction both by putting the customer at the centre of everything we do and your career path in your own hands it really is down to the individual how well you do!

      Cons

      The fast pace of the company does mean that you run the risk of burnout. ServiceNow attracts the best talent and as a result if you are not prepared to step outside your comfort zone you will get left behind. Need to look at some managers who think they’re above the company ethos and like to think that because of their experience they can bully those below them, but this is a rarity.

      5.0
      Jul 19, 2018

      "Best job of my career"

      Senior director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Accessible leadership with a great vision, strategy and action plan to get us to the next phase. *Purpose-driven, authentic and transparent culture focused on diversity, inclusion and belonging. *Performance-driven with clear metrics for success. *Empowerment to "own" your career. *Flexibility and work/life balance.

      Cons

      *Fast growth has created some organizational and operational complexity; sometimes hard to know who's doing what.

      Viewing 5221 - 5223 of 5,734 Reviews
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      Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.