ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Nov 15, 2017

Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free stuff in the kitchen Social event every 2 weeks

Cons

Immature and unprofessional management with no experience on how to 'lead' Favoritism and politics - promoting without merit No growth opportunities and no personal development initiatives Poor communication: just focus on execution and do not have ideas or question anything as you get kicked out.

1.0
Nov 15, 2017

Women: Do Not Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The business is doing very well.

Cons

Women are not valued at this company. You will be sidelined. You will hear sexist comments and see sexist behavior by the most senior leadership regularly. You will be paid less than male peers. You will be scared to have private meetings with some senior management, but their peers will support them. You will hear women whispering in hallways about the abuse. You'll falsely think new leadership will prioritize this problem, but you'll be proven wrong every day. You will be reminded each day that you are not welcome at the table. If you can avoid working here, there are many women in this company who will tell you to do so. You may think you can change it. Good luck to you.

5.0
Nov 13, 2017

First Class Organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent product and roadmap, great colleagues and exciting work environment

Cons

expected growing pains of a company accelerating at 40% YOY

Viewing 5332 - 5334 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.