Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (744 total reviews)
      avatar

      Bill McDermott

      88% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      744 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Jun 10, 2021

      Awful work environment in marketing

      Content strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Solid technology company - products were in high demand

      Cons

      Management was awful, changing their minds often on our initiatives and causing a lot of rework. They were competitive and fought with each other openly, teaching co-workers to compete with each other and making everyone feel anxious. Hiring was so fast-paced that a lot of people were hired into roles for which they had no competency. People often took credit for each other's work, creating an environment of distrust. It felt like a war zone.

      1.0
      Jun 2, 2021

      Awesome Company - Avoid HR

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow is an excellent company with a great value proposition. The pay is reasonably competitive compared to competitors in the enterprise SaaS space. All my colleagues working in other departments love their jobs and enjoy doing meaningful work.

      Cons

      This review is specific to HR (Global Talent). I’ve been working in the department for 3 years and it’s had its ups and downs. The most recent down swing has been terrible. There has been a mass exodus among HR leadership, and with it, any semblance of empathy for a department that’s been beaten down. The interim leadership has brought in fresh blood from organizations like Walmart which have brought along their toxic culture from those organizations (I.e. kick down and kiss up, a culture of fear and threats) that has driven down our employee engagement scores to the lowest in the company (by a large margin). In the most general sense, it is a terrible place to work within a company that is a great place to work.

      Viewing 550 - 552 of 744 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.