ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Feb 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Powerful platform, high-growth, enthusiastic customers, RSU grants make the compensation very attractive (this is literally the reason why they are able to retain most employees)

Cons

Advancement and recognition is not based on performance, but rather on arbitrary popularity contests and political dynamics. Marketing leadership is near the worst I've seen. The CMO is insecure in his own abilities, and therefore leads through bullying and fear tactics. The other C-suite members largely disregard Marketing's input, due to a lack of confidence in leadership. Most of the power now sits with the Chief Communications Officer. The CMO's record of hiring into his org is poor, with multiple failed hires. These are all known issues, and the C-suite and HR have either been unable or unwilling to address them, leading to a negative work environment for many in the Marketing organization.

5.0
Feb 19, 2020

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great platform, great people & culture

Cons

Very busy, long hours, lots of learning

Viewing 5578 - 5580 of 5,703 Reviews

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