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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,690 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Aug 9, 2018

      Good to be part of such a successful company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good progression opportunities if you work hard. Improved employee care following the new CHRO hire.

      Cons

      The changes that take place within the organisation can be overwhelming but as long as you can embrace this and look at it from the positive side then you will go far.

      5.0
      Aug 8, 2018

      Amazing Company & Bright Future Ahead

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - World's number one most innovative company, with amazing technology on offer and excellent relationship with customers - Management is supportive and proactive in employee's career development - Inspiring people , very chilled and like minded -Growing company with so much more potential - Excellent compensation and benefits -Recognizes hard work and exceptional performance - Real sense of belonging and the executive team strive to make SN an even better place to work

      Cons

      - Growing pains, a lot is changing in a very short period of time, so you need to roll with it and be adaptable - On-boarding could be improved - takes a while to sort out access to all the tools needed etc. - Salary Reviews .it should be standardized and talked about a bit more than we currently do.

      4.0
      Jul 19, 2018

      Life in the fast lane

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great platform, great people, perks and vision. The organisation has been massively refreshed since the appointment of John as CEO, and along with Pat Wadors the direction both by putting the customer at the centre of everything we do and your career path in your own hands it really is down to the individual how well you do!

      Cons

      The fast pace of the company does mean that you run the risk of burnout. ServiceNow attracts the best talent and as a result if you are not prepared to step outside your comfort zone you will get left behind. Need to look at some managers who think they’re above the company ethos and like to think that because of their experience they can bully those below them, but this is a rarity.

      Viewing 5629 - 5631 of 5,690 Reviews
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      Glassdoor has 6,626 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.