ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jun 18, 2013

Amazing place to work

Recommend
CEO approval
Business Outlook

Pros

You get to work with really talented people in a fast paced environment that embraces new technology and innovation. Great compensation with a flexible work environment.

Cons

The software has a lot of legacy baggage that you have to deal with as a developer. Lots of undocumented "gotchas" where the developer who worked on it is no longer around.

5.0
Feb 16, 2013
Recommend
CEO approval
Business Outlook

Pros

SN is dedicated towards attracting talented and fun people. The company utilizes the technology they sell very well. I've worked for cloud companies before and they used antiquated technologies to build their "cutting edge tech", SNOW uses the same tech they offer and its evident from every level. The work environment is very positive and easy going. If you are a self starter and can deliver top-notch work, you will be rewarded. The company still feels like a start up, in all the good ways. It also has great direction from upper management. The messaging always seems clear, on-point, and without the cliche corporate speak that so often pollutes the workplace. It truly feels like a team and I'm happy/excited to go to work every day. Each employee getting a macbook pro doesn't hurt either ;) Bonuses are great. Vacation is great. Benefits (health, etc. are average). Bi-Weekly socials encourage the team to have a drink and some dinner together and enjoy themselves. Friday free lunches are great as well. The company is moving at a blazingly fast pace, but you do get the sense that everyone is happy to be together. Training classes are offered frequently. If you are willing, and pro-active, there is no excuse for not building your skill set and moving up in the company.

Cons

The hours can be long. 45-50 hour weeks are the norm.

Viewing 565 - 567 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.