ServiceNow reviews

4.1

81% would recommend to a friend

(5,682 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Apr 21, 2014

brilliant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everything about this company is awesome

Cons

nothing can be said about this company!

5.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

The company has grown tremendously in the last 1-2 years and has managed to maintain a start up culture, with a singular focus to change the way the service desk is run. The ServiceNow platform has the opportunity to disrupt the entire IT stack, and at the same time, crush the legacy players in the same way Salesforce did in Siebel and others. Everyone truly wants to help each other, but only top notch should apply. You will work hard, change is constant, and opportunity abounds.

Cons

People from big companies might have a hard time adjusting to the pace and rate of change. Expectations are high. Ability to execute is mandatory. Change is constant. Adaptability is imperative.

5.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

You can work with smart people who are dedicated to changing the way IT utilizes technology and making a significant impact on the IT Service Management industry

Cons

Some people may not like or be able to adopt to a constant changing work environment where you are constantly challenged and held accountable for your actions (or inactions)

Viewing 5680 - 5682 of 5,682 Reviews

Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.