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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,747 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      2.0
      Jun 15, 2026

      If you want you career to become stagnant, this is your place

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great pay, time off, and benefits. - People are nice, culture feels safe - Big name to add to resume

      Cons

      - No room for advancement or clear career paths - Big company that still acts like a start up internally - If you work remotely with zero visibility, you will be first to getting laid off - Everyone, even management, is figuring out. Basically flying the plane while building it

      2.0
      Jun 10, 2026

      Great benefits and amazing colleagues, but poor management and bad culture

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits if you are a full-time employee amazing people and individuals to work with

      Cons

      boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

      Viewing 571 - 573 of 5,747 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.