ServiceNow reviews

4.0

77% would recommend to a friend

(744 total reviews)
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Bill McDermott

88% approve of CEO

72% positive business outlook

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744 reviews

Reviews about "Compensation"

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3.0
Oct 21, 2017

Play Hard, Work Harder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, great benefits, many in-office perks likes bi-monthly happy hours on campus, kitchens full of snacks, and as much vacation as your manager approves. Awesome employees who like to have fun along the way.

Cons

Too many executives all trying to make their mark, so projects keep spinning around in circles and things get done too last minute. As a result, you end up spending way more nights and weekends working on projects than you really need to. Burn out is bound to happen sooner rather than later here.

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

The company itself is awesome!

Cons

Don't work in IT. Lower bonuses, expected to work every weekend, vacations are denied! If they don't "like" you, no opportunity to transition somewhere else, you are just fired even though it may not be a good fit and you may be valuable in another function. They will keep you in the same function, torture you, and then be told you are fired. Favoritism and hypocrisy on what managers can do versus employees.

2.0
Oct 4, 2017

Could be great...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home if needed Great co-workers RSUs and rising stock price You'll always be challenged, whether good or bad

Cons

Unfortunately, the cons currently outweigh the pros for me. Old-timers who get promoted to management purely because they're legacy employees does not create a good culture. These managers only care about themselves and managing up. A lot of them claim to not care about titles, but that can't be farther from the truth. The worker bees under the managers are often left to fend for themselves. The sink or swim mentality runs rampant at this company. As a new hire, you are pretty much expected to figure things out for yourself. In fact, management will blatantly say things like, "We are all busy. Try to find the answer yourself before asking questions." There are a lot of frequent policy changes, often which are poorly communicated. Employees receive conflicting or unclear guidance on topics such as sales policy or pricing. The politics here are extremely difficult (refer back to my comment about legacy, non-qualified people in management). There is virtually no work-life balance. You're expected to go above and beyond...and beyond...and beyond. Weekend work is not uncommon. You have to push yourself to limits you didn't even know you had if you want any hope of collecting 100% of your quarterly bonus. What makes it worse is that the quarterly bonuses are totally subjective. There is no company-wide process in regards to how the bonuses are scored and allocated. It's purely based upon how your manager feels about you based on things they hear about you, if they don't bother to regularly come into the office to actually witness your performance. A lot of poor or non existent execution is common as well. The word execution gets thrown around as a buzz word, along with vision and strategy. No one cares about actually executing. We're just trying to make it through, day by day.

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