ServiceNow reviews

4.1

81% would recommend to a friend

(5,690 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Stock grants are decent.

Cons

Immature processes, growth pains, politics and poor role definitions. Extremely toxic work culture with multiple people trying to do the same job, so they get territorial. Talent pool unimpressive; did not feel like I was working with the best minds or was growing my skills.

1.0
Feb 11, 2019

Unhealthy work atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None can be said as pros

Cons

Very unhealthy work atmosphere. Lots of politics.

2.0
Jul 10, 2018

Not a culture fit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, awesome building, awesome snacks

Cons

Culture is awful, if you are not an engineer you are not treated well

Viewing 70 - 72 of 5,690 Reviews

Glassdoor has 6,626 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.