ServiceNow reviews

4.0

77% would recommend to a friend

(5,765 total reviews)
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Bill McDermott

88% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Sep 19, 2022

Good company

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, coworkers stick together.

Cons

Sometimes among leadership there is gamesmanship. You are constantly told things are great when that’s far from the truth. Things could be failing apart and people will say, everything is going great…

4.0
Sep 15, 2022

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great compensation packages - Supportive culture that is STILL improving (internal process improvement, DEI initiatives) - plenty opportunities to develop, grow, learn (new roles, courses, benefits/perks) - welcoming and friendly leadership - onboarding is straight-forward and asynchronous as well as live (so many questions answered (: )

Cons

- Process improvements for how we get work done is not its best, needs improvement - Diversity needs improvement (DEI belonging groups are a good START)

4.0
Sep 10, 2022

Good Work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Good people 2. Unlimited time off 3. good work life balance 4. Good insurance

Cons

1. Pay can be better

Viewing 730 - 732 of 5,765 Reviews

Glassdoor has 6,711 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.