ServiceNow reviews

4.0

77% would recommend to a friend

(5,768 total reviews)
avatar

Bill McDermott

88% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
May 6, 2022
Recommend
CEO approval
Business Outlook

Pros

My first 60 days at ServiceNow have been an amazing experience, fulfilled with a lot of learning and great connections with people across all BU and countries.

Cons

There are no cons so far, once everything in my onboarding process worked more than fine.

2.0
May 3, 2022

Too Many Micro Managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are smart and helpful

Cons

Too many micromanaging bosses and favortism going around. If you're not in the in crowd they treat you like dirt and run you out of the company. We seem to be losing 2 people every month because they felt undervalued and unappreciated

5.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The company's values are not only talked about but also lived. It is refreshing and reassuring to see that the culture that is being talked about during the interviews is actually reality. People care about each other, managers support their staff and allow them to find a good work-life balance as well as growth in their careers.

Cons

Finding information in the thicket of different applications and microsites can feel overwhelming and frustrating at times.

Viewing 751 - 753 of 5,768 Reviews

Glassdoor has 6,714 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.