Is ServiceNow a good company to work for?

ServiceNow has an overall rating of 4.1 out of 5, based on over 6,646 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 81% of employees would recommend working at ServiceNow to a friend and 77% have a positive outlook for the business. The best reviews about ServiceNow have been left by employees working as Senior Support Account Manager , Sales Development Representative and Software Engineer(Internship) .

Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

Santa Clara , San Diego , New York , Orlando , Boston , Waltham , Chicago , San Francisco , Kirkland , San Jose , Dallas , Washington , Seattle , Austin , Atlanta , Vienna , Denver , Minneapolis , Houston , Los Angeles , Philadelphia , Phoenix , Detroit , Nashville , La Jolla , Portland , Charlotte , Pleasanton , Sunnyvale , Miami

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Apr 24, 2026

Supportive team with many talented designers

Product designer

Recommend

CEO approval

Business Outlook

Pros

A lot of designers in the org! Everyone is supportive and amazing!

Cons

I can't think of much,

5.0

Apr 23, 2026

The best in market

Sales operations analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of benifits Great Management Positive Behaviour

Cons

Nothing as such All are great as of now

4.0

Apr 23, 2026

good place to grow overall

Associate deal ops analyst

Recommend

CEO approval

Business Outlook

Pros

company culture is great - quick growth - good management

Cons

internal tools and policies could be better

Viewing 106 - 108 of 5,710 Reviews

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