Is ServiceNow a good company to work for as a Sr. Staff Program Manager?

Sr. Staff Program Manager professionals working at ServiceNow have rated their employer with 3.6 out of 5 stars in 34 Glassdoor reviews. This is a lower than average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Sr. Staff Program Manager Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Sr. Staff Program Manager interview questions at ServiceNow .

Does ServiceNow pay Sr. Staff Program Manager employees well?

Sr. Staff Program Manager professionals rate their compensation and benefits at ServiceNow with 4.5 out of 5 stars based on 34 anonymously submitted employee reviews. This is 9.3% better than the company average rating for salary and benefits. Find out more about Sr. Staff Program Manager salaries at ServiceNow.

How happy are Sr. Staff Program Manager professionals working at ServiceNow?

73% of Sr. Staff Program Manager employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Sr. Staff Program Manager professionals have also rated ServiceNow with a 4.2 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.4 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (381) , Senior Software Engineer (208) , Staff Software Engineer (116) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (106) , Associate Software Engineer (94) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (80) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 798 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 450 reviews)); "Great people and a lot of learning" ((in 403 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 395 reviews)); "Good pay and worklife balance" ((in 253 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 125 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No training or guidance from management" ((in 28 reviews))

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ServiceNow

ServiceNow Sr. Staff Program Manager reviews

3.6

73% would recommend to a friend

(34 total reviews)

Bill McDermott

100% approve of CEO

96% positive business outlook

Ratings by category

4.5

Compensation and benefits

4.4

Culture & values

4.2

Work/Life balance

4.0

Diversity & inclusion

3.5

Career opportunities

3.4

Senior management

Sr. Staff Program Manager employees have rated ServiceNow with 3.6 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Sr. Staff Program Manager professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Staff Program Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

5.0

Feb 17, 2025

Great overall

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and leadership values

Cons

Many ten members and teams involved in building a single product leading to so many meetings

1.0

Dec 3, 2024

Run! the money is not woth it

Program manager

Recommend

CEO approval

Business Outlook

Pros

Good tool and lots of information

Cons

-Poor management - Hidden discriminatory environment for minorities -Micromanagers focusing on personal objectives -Hidden agendas and layoff policies -No follow-up -No feedback culture

5.0

Oct 2, 2024

Love this Company!

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, comp package/benefits, opportunities

Cons

Communication across departments can be difficult but it is improving

Viewing 10 - 12 of 34 Reviews

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ServiceNow Sr. Staff Program Manager reviews

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Great overall

Run! the money is not woth it

Love this Company!

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