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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,704 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Feb 7, 2019

      Great product, terrible management

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product! Great customer loyalty.

      Cons

      Culture is not the same it once was. Presales management is not great, especially in the Commercial segment.

      2.0
      Oct 7, 2018

      Feedback to top management

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has good product matrix and lot of potential to grow in market

      Cons

      -Start up approach is gone and Current management is mix of multiple companies and everybody is trying to bring there old company approaches by diluting existing approaches. -No work balance - Start up staff left because of new management approaches

      1.0
      Nov 15, 2017

      Toxic culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free stuff in the kitchen Social event every 2 weeks

      Cons

      Immature and unprofessional management with no experience on how to 'lead' Favoritism and politics - promoting without merit No growth opportunities and no personal development initiatives Poor communication: just focus on execution and do not have ideas or question anything as you get kicked out.

      Viewing 118 - 120 of 5,704 Reviews
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      Glassdoor has 6,640 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.