ServiceNow reviews

4.0

77% would recommend to a friend

(744 total reviews)
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Bill McDermott

88% approve of CEO

72% positive business outlook

Reviews by job title

744 reviews

Reviews about "Compensation"

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3.0
Mar 21, 2025

Used to be good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits in a fast paced challenging environment. Great product.

Cons

The company has gone downhill, like other companies, quietly laying off people they deemed no longer in the top 10%. Morale is way down as well as bonuses and reviews, sounds like another way to initiate attrition.

5.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team morale. Little to no office politics. Great work life balance. Especially with unlimited PTOs. Great learning opportunities and ability to grow in the role.

Cons

Not the best of stock refreshers and bonus.

1.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

While working as a Recruiting Coordinator at ServiceNow, I appreciated the competitive salary and solid benefits package. Compensation was definitely a strong point, and the company offers good perks compared to industry standards.

Cons

Management was a major downside. Leadership lacked emotional intelligence, creating a hostile and fear-driven work environment. Micromanagement was excessive, and rather than fostering growth and collaboration, some managers resorted to childish behavior, threats, and unnecessary pressure. Instead of feeling supported, many employees felt anxious and undervalued. ServiceNow has great potential, but unless leadership improves its approach to people management, the work culture will continue to suffer.

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