ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Aug 26, 2018

Smoke and Mirrors

Recommend
CEO approval
Business Outlook

Pros

Great stock growth and products outside of ITSM are maturing but not where they need to be to fully compete.

Cons

Core Sales Reps don’t value the PLSM specialty roles. They don’t know how to sell to the business and sell on price verses value. The Sales Leadership in the field also don’t support the PLSM specialty roles. View PLSM as not adding value.

1.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Rubbish company not recommend for someone to work at this company

Cons

No respect,low salary .not recommend people to work at service-now.

1.0
Nov 27, 2017

PTO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Great Health insurance good stock options

Cons

No time to take PTO and hard to get approval no 401k matching

Viewing 178 - 180 of 5,712 Reviews

Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.