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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,716 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,716 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jul 15, 2025

      What happened???

      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and competitive pay

      Cons

      Toxic environment, horrible management, culture of favorites

      1.0
      May 24, 2025

      Toxic culture

      Principal product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSUs if you joined before 2021

      Cons

      Harassment and bullying by leadership has led to hostile work environments across teams and functions. The good ones are being pushed out or leave for much better pastures while the bad ones stay to continue the bullying. Ethics policies being violated in every corner. Why bother having policies when they are never enforced?

      3.0
      Feb 10, 2022

      Great Financially, horrible psychologically

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comp was excellent. Technical people are excellent.

      Cons

      Yes, the comp was great. Hard to watch executives get cheered on for plagiarizing your work. Especially when those praising them are letting you know that they know it’s your work product. HR there only to protect executives so good luck reporting anything. Thanks for the money, so glad I don’t have to deal with all the fake people anymore.

      Viewing 202 - 204 of 5,716 Reviews
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      Glassdoor has 6,653 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.