ServiceNow reviews

Most processes (ironically) are still very manual. As the company grows and changes, the tools and technology aren't updated leaving teams with unmanageable amounts of manual work. This is raised as biggest issue every year in employee feedback surveys, but nothing ever improves, just more manual work to compensate for bad tools and processes Lots of pressure from leaders to deliver results, but no direction or support to improve - they promise it, then back out when it's time to deliver on their promises - yet they still expect perfect execution from their teams Most teams are completely burned out - unrealistic expectations and demands without support. No time to do anything but work - no time for learning, career development, or even vacation (time off = work builds up, so you either work while on vacation and/ or work even more hours when you're back just to get caught up)

As part of the growth, company is hiring people at a good speed and so the quality measures to hire good people have probably been compromised. Another downside - be careful if you are given a out of the band salary and stocks. There will be a good chance that you will be asked to leave by the time you are near to your vesting date. I had almost half a million dollars worth of RSUs and couldn’t even get a penny out of it as I was given all stupid reasons to leave. I made 100% on my MBOs for 4 quarters in a row (that means I was doing good) but then suddenly, as I came close to my first vesting date, management started saying that I am not doing well. I showed the management so many appreciations from customers for me but they acted as blind to all of those.